Love Bites

Support

Help Center

Find answers to common questions about creating, sharing, and managing your Love Code.

Getting Started

What is Love Bites?

Love Bites is a personal digital gifting experience that lets you create a private Love Code filled with messages, photos, videos, voice notes, music, and memories for someone special.

What is a Love Code?

A Love Code is a private digital experience created by you and shared with your partner or loved one. When they open it, they can view the memories, messages, and surprises you prepared.

How do I create a Love Code?

Click “Create Love Code,” sign in or create an account, add your content, customize the experience, and share the private link or code with your recipient.

Content and Memories

What can I add to a Love Code?

You can add written messages, photos, videos, voice notes, songs, memories, and other personal surprises depending on the available features.

Can I edit a Love Code after creating it?

If editing is available in your account, you can update your Love Code before sharing or before the final reveal. Some locked or delivered experiences may have limited editing options.

Why is my image, video, or voice note not uploading?

Upload issues can happen because of file size, format, slow internet, or browser restrictions. Try reducing file size, refreshing the page, switching browsers, or contacting support at lovecode@lovebites4u.com.

Sharing and Access

How does someone open a Love Code?

The recipient can open the private link or enter the Love Code shared by the creator.

Can anyone view my Love Code?

Love Bites is designed for private sharing. Only people with the link or access details can view the experience, unless additional privacy controls are enabled.

What should I do if my recipient cannot open the Love Code?

Ask them to check the link, internet connection, and browser. If the issue continues, contact support with the Love Code or account email.

Account and Login

Do I need an account?

An account may be required to create, save, edit, or manage your Love Codes securely.

I cannot log in. What should I do?

Check that you are using the correct email, try resetting your password if available, and make sure your browser allows required cookies. If the issue continues, contact support.

Privacy and Safety

Is my content private?

We take privacy seriously and design Love Bites to protect personal memories. Please review the Privacy Policy for details on how information is collected, used, and protected.

Can I request deletion of my data?

Yes. You can contact lovecode@lovebites4u.com to request help with data access or deletion, subject to verification and applicable legal requirements.

Payments

Is Love Bites free?

Love Bites may offer free and paid experiences depending on available features. Pricing details are shown before purchase where applicable.

Who do I contact for payment issues?

Email lovecode@lovebites4u.com with your account email, payment reference if available, and a short explanation of the issue.

Need more help?

If you cannot find your answer here, contact our support team at lovecode@lovebites4u.com.