Get in touch
For support, questions, feedback, or assistance with your Love Bites experience, contact us at:
What we can help with
- Creating or editing your Love Code
- Accessing a Love Code you received
- Login or account-related issues
- Payment or billing questions
- Technical problems while uploading photos, videos, audio, or messages
- Privacy, safety, or content-related concerns
- Feedback, suggestions, or partnership inquiries
Response time
We try to respond as quickly as possible. Most support requests are reviewed within 24–48 hours on business days. Complex technical or account-related issues may take slightly longer.
Helpful details to include
When reaching out, including the following details will help us solve your problem faster:
- Your registered email address
- The Love Code or order reference, if available
- A short description of the issue
- Screenshots or screen recordings, if helpful
- Device and browser details, if it is a technical issue
Safety and privacy note
Please do not share sensitive personal information, passwords, payment card details, or private documents through email. Love Bites will never ask for your password.